Responsibilities

• Conducts systems analysis, and business process improvement documentation and support activities to improve on and adopt new and current partnerships;
• Helps enterprise business team to manage and test new processes, including liaison with internal and external parties responsible for resolving faults;
• Identifies EBU customer needs and opportunities working in collaboration with enterprise business teams;
• Analyses and assess partnership opportunities through constant scanning of the environment and regular mapping of new and innovative value-added services based on trends and customer needs;
• Continuously analyses Competitive Landscape of partners, their priorities and characterization of their relationships/partnerships;
• Develops partnerships with external organizations that can provide services to and for enterprise business customers in implementing project activities, monitoring project implementation and reporting, training internal staff, research, and analysis;
• Identifies new opportunities in the enterprise business landscape based on partner-specific intelligence and partner/client needs;
• Analyses key development and sectorial policies currently being discussed and implemented in the telecom space and working with partners willing to support these policies;
• Drafts and revises agreements with partners. Monitor overall implementation of agreements;
• Works with IT, Legal, Networks, Marketing and Billing /activations teams on launching new and innovative solutions for customers with partners from conceptualization stage to contract, implementation and launch stage.

Candidate Requirements

• Degree in Computer Science/ Business/ Economics or related field;
• Grade 12 Certificate (5 O’ Level credits, including compulsorily English Language and Mathematics);
• Minimum of Three (3) years’ experience in ICT partnerships management in a FMSG;
• Computer proficiency in MS Office Suite-Word, Excel, and Power Point;
• Good oral and written communication skills;
• Knowledge of Customer Value Management;
• Knowledge of consumer behaviour and market dynamics;
• Understanding of market research principles;
• Understanding of mobile technology as well as national and global trends;
• Understanding of the factors impacting consumer demand;
• Ability to maintain a high level of confidentiality of all work-related issues and information.

Women are strongly encouraged to apply.

Hand delivered or posted applications will not be accepted.

Note that only shortlisted candidates will be contacted.